Digital (and the) luxury consumers
The web, as I see it, is Ginger Rogers to the world’s Fred Astaire. Just as she did everything he did, but backwards and in high heels, the web does/ has everything the world does/ has but visibly,...
View ArticleUnflattered by imitation
Luxury marques trade partly on the tangible benefits of craftsmanship, provenance and history, and partly on exclusivity (i.e. some can only aspire to them not afford them) and the brand name’s...
View ArticleAuthenticity, genuineness and the luxury brand
A friend of mine is a genuine, passionate Porsche fan. Awaken him from deep sleep and start asking him about the Porsches he has owned through the years, and you begin to see how deep his fountain of...
View ArticleThe design challenge called Indian traffic [1]
India’s traffic problem is real. No, seriously. Indian drivers makes Italians look tame and Londoners look like novice drivers. India also has the dubious superlative distinction of having the highest...
View ArticleThe design challenge called Indian traffic [2]
An earlier, admittedly ranty post documented the weirdness that is Indian traffic. Though it focused more on vehicular traffic than on pedestrians, any good traffic system design should enable peaceful...
View ArticleFour For Friday (23)
A reason behind this series was for me to keep track of my own varied reading. Everything, while appearing disjointed, really is connected. Often there is a unifying theme too. Can you see this week’s?...
View ArticleDesign stories from recent travels in India
This post has no photos. None that I took anyway. Because taking photos is hard, while we navigate badly designed situations. When we don’t understand or care about customer experience. My flight on...
View ArticleFour For Friday (34)
As the year draws to a close, reviews of the year appear as do predictions for the future. The latter are inevitably rooted in the former. Without the past and the present, there is no future. This...
View ArticleFour For Friday (37)
Stanford University announced its new President this week. Marc Tessier-Lavigne is a “pioneering neuroscientist, former Stanford faculty member and outspoken advocate for higher education”. More...
View ArticleThe real story in India’s demonetisation saga
“Who benefits if we all go cashless?”, asked a friend* of mine. This is indeed the money question in India’s demonetisation saga with its moving goal posts. “I am not here for the enrichment of Visa,...
View ArticleGovernance is no “Indian wedding”
When India hosted the Commonwealth Games in 2010, the then-sports minister compared the event to an Indian wedding, saying that while preparations go on until the last minute, everything comes together...
View ArticleFacebook is here to stay
An interesting thing about being plugged into the startup world is the frequency with which one sees “new ideas”. Many of them, alas, are just old ideas being rebranded or old ideas that the person...
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